Additional charges:

Supplements (compulsory):
Bedding:  EUR 8.00 per person per stay
Stay over New Year's Eve: supplement EUR 1 500.00 per week
Gas - as per actual usage to be paid upon departure 

Sauna - as per actual usage to be paid upon departure
LOCAL (CITY) TAX: as per the city council public notice - currently CZK 50.00 per adult per night (approx EUR 2.00) 
- to be paid in cash upon departure (subject to change)

Final Cleaning (compulsory):
Villa (up to 16 people):                   EUR  200.00
Main house (up to 12 people):      EUR  160.00
Apartment (up to 4 people):        EUR  65.00

Extra charge (on request):
Baby cot (incl. bedding) - EUR 20.00 per week
High chair for children (max 2) - FREE
Set of bath-towels (3 pieces) - EUR 5.00 per person per stay
Set of kitchen-towels (2 pieces) - EUR 2.50 per stay
Wood for fireplace - EUR  5.00 per bag (box)
Sauna -pre-paid card with credit for 4-5 hours of use of sauna: EUR 6.00
Pet - EUR 10.00 per day (max 2 dogs and on request and based on owners' approval)

WI-FI (Wireless Internet) - FREE (but not guaranteed access as based on provider connections)

EV Charger -  this is charged per K/W - please ask for the current K/W prince before using it

 

 

PAYMENT CONDITIONS:
Deposit: 20% upon confirmation to secure the requested availability
Final payment: 8 weeks prior to arrival


CANCELLATION CONDITIONS:

up to 60 days prior to arrival - 20% cancellation charge (full deposit)
59 days - 35 days prior to arrival - 50% cancellation charge
34 days and less prior to arrival - 100% cancellation charge

 

SECURITY DEPOSIT (= deposit against damages): to be paid upon departure in cash

EUR 400.00 (whole villa)                                                                         
EUR 300.00  (main house only)          
EUR 150.00  (1 bedroom apartment)

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EV charger - EUR 150 per car to be added to the security deposit and the cost of electricity used will be deducted before any remaining balance will be returned.  

 

 

 

By booking your stay at Villa Victoria you agree to the below terms and conditions:

 

 

General Terms and Conditions:

 

The rental property is a non-smoking property (smoking is allowed on the covered terrace or in the garden)

The rental property is fully equipped and furnished.

The tenant/guests receive house/apartment keys for the duration of the rental period and are responsible for the property being locked at all times when not inside the house.

The tenant /all guests are responsible for the property and all the property furnishing & equipment for the duration of the rental period

 

The arrival time on the arrival day (usually Saturday) is between 16:00 and 19:00 o’clock

The departure time on the day of departure (usually Saturday) is between 8:00 and 10:00 o’clock the latest.

Late or earlier arrival/departure has to be requested in advance and approved by the house-owner or caretaker;

in other cases a charge of £20.00 per hour might occur

 

The Cautionary deposit  (the amount is stated on the booking confirmation) is payable on arrival (IN CASH) and will be refunded in cash on departure once utilities (e.g. gas usage, local taxes, and any caused damages) have been deducted. The house-owner or caretaker reserves the right not to reimburse the deposit upon departure, but e.g. to send the amount by bank transfer or a cheque to your home address. If there is damage to the accommodation,

the house-owner or caretaker may withhold an extra amount from the deposit, to cover those costs.

 

At the end of the rental period, the tenant/guest is to vacate the property & return the keys to the House-keeper and settle all the extras (local tax, usage of gas & electricity, use of sauna…ect.) before departure.

At the end of the rental period, the Tenant should leave the property in similar condition to that in which it was found.  Any additional cleaning or repair costs incurred by the house-owner may be passed on to the Tenant at their sole

discretion.

 

You have to inform us of any changes in the number of guests or guest names before your arrival or latest on the day of your arrival. In case more guests than advised arrive or stay in the house, we are entitled to cancel your booking/ not to accommodate you in which case you will not be entitled to a money refund. For any wrongly given information or additional person (or child) arriving or staying at the accommodation without our previous approval, you will incur a charge of EUR 200.00 per person that you will be requested to pay upon your arrival or departure in cash.

 

Animals are allowed with prior consent from the house-owner (max 2 pets per house). The tenant must always mention the animal/pet on the booking request and pay the advised cost (fee) at the accommodation upon arrival. The cost is listed on the web site (www.holidaylipno.com) or on your booking confirmation. If your pet is a dog you must always pass on the breed, age and/or size.

 

 

Payment terms:   

 

The amount (rental fee) is payable by the following payment methods:               

The Tenant is required to pay a deposit of 20% of the agreed rental price within 7 days of receiving the booking

offer and the pre-payment invoice (via e-mail). The remaining balance is to be paid into the same account no later than 8 weeks before the arrival date.

If the agreement /booking confirmation is concluded within 8 weeks of the day of arrival, the amount must be paid in full.

If the Tenant is more than 14 days late in paying, the house-owner is entitled to terminate the contract immediately and without notice and to let the property to someone else. In this instance, the house-owner is entitled to charge the payable cancellation costs.

Any banking costs for bank transfers must be met by the tenant /guests.

 

Termination / Cancelation policy:

 

If the Tenants/ guests decide to terminate the rental agreement before the arrival date and do not name a replacement that accepts the same terms, the tenant is responsible for paying the following penalty fees to cover all the costs:

 

Termination / cancelation charges:

•  up to 60 days prior to arrival - 20% cancellation charge (full deposit)

• 59 days - 35 days prior to arrival - 50% cancellation charge

• 34 days and less prior to arrival - 100% cancellation charge

 

The house-owner can thereafter let the property to someone else.

 

The cancellation by one or more travellers who have jointly booked accommodation in the Villa or Apartment

Victoria will lead to cancellation of all contracts so that all travellers will be required to pay the cancellation charges mentioned above.

If the remaining travellers so wish and the size of their Group occurs in the price table for this accommodation, the respective contracts will remain valid at the originally agreed price (minus cleaning costs where applicable).

 

If the Tenants terminate their stay before the departure date (also if the tenants decide to shorten their stay) for any reason, the tenants are still obliged to pay the full rental price or the relevant cancellation charge.

We recommend that you always take out holiday cancellation insurance and travel insurance.

Termination must be made in writing. The date of termination is considered to be the date of the document is received by the house-owner or the caretaker.

 

 

Liability and responsibilities of the tenant/guests:

 

Ensure that at the start of your journey, you have the correct and valid travel documents. This also applies to your pets. Check with the competent authorities which travel documents are compulsory, and which statutory obligations apply in the Czech Republic. In winter we recommend having snow-chains, as the house is located on the hill.

 

All tenants and guests are obliged to follow up fire and safety regulations (especially when using fireplaces); it is not allowed to set up open fires (=bonfires) in the house or in the garden.

 

The rental property including the furniture and the other contents are to be treated with care. The tenant is held

responsible for the actions of other people, including any guests or visitors they might have, within the house.

The main tenant is liable for any damaged goods, damage to the property or damage to anything else related to the property (e.g. fence, gates, children play-area), whether caused by themselves or their accompanying guests or visitors.

 

 

Faults or damages that are found during the rental period or any possible issues / complains are to be reported to the caretaker or the house-owner IMMEDIATELY.

Complains not addressed within 24 hours of arrival date will not be accepted.

 

 

The house owner is not responsible for any accidents or injuries (bodily or personal) that might happen/ occur to the tenant or other guests in the house or on the property grounds including the children play area (to be used only at the tenants own risk; children have to be supervised at all times!).

 

 

 

 

House rules:

House rules are displayed in the property (in the entrance hall).

 

 

 

Privacy Policy: GDPR

 

By booking your stay at Villa Victoria all tenants/ guests give their consent to the owner of Villa Victoria (Victoria and Ross Brown)  to collect, store and process required data in accordance with the provisions of the Privacy Policy (https://app.termly.io/document/privacy-notice/8529abd1-afb2-40bc-ad64-0cb9c3913ed7) 

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EV CHARGING 

 

 EV CHARGING TERMS & CONDITIONS

 

1. About this policy

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1.1          This policy sets out how Electric Vehicles (EV) should be recharged while at the Property and the responsibilities of EV owners in respect of safe charging.

1.2          Any reference to “Property” in this policy is a reference to the Property including any garden, grounds, outbuildings, garages or communal spaces.

1.3          This policy forms part of our contract with you. A breach of this policy will constitute a breach of the contract between us.

1. Who does this policy apply to?

2.1          This policy applies to all members of the Booking Party and such other visitors of the Property. It shall be the responsibility of the Lead Guest to inform all members of the Booking Party and any visitors of this policy.

1. What is an Electric Vehicle?

3.1          For the purpose of this policy an EV is any vehicle that uses electric motors, either fully or partially, to drive its wheels. It will derive some or all its power from rechargeable batteries which require connection to the electricity grid (plug-in). This includes fully chargeable and plug-in hybrid cars, motorbikes, buggies, scooters, mopeds, bicycles, utility vehicles and tracked vehicles.

1. Domestic chargers are not permitted at the Property

4.1          Most EVs are supplied with a domestic charger, commonly known as a ‘granny charger’ or a ‘trickle charger’. These cables recharge the EV using a domestic power source via a 3-pin wall socket

4.2          Domestic chargers are not suitable for use in the Property and will create a fire hazard. The use of domestic chargers is strictly forbidden. Your breakages deposit will be detained  if granny chargers are found to be used.

4.3          We retain the right to carry out reasonable inspection, on a without notice basis, to ensure that granny chargers are not in use in the Property.

4.4          You are solely liable for any damage or loss suffered by us as a result of your unauthorised use of domestic chargers. The only charging permitted is via the car charger.

1. Dedicated charging points

5.1          Villa Victoria has one dedicated charge point. It is the user’s sole responsibility to supply a suitable charging cable to avail of the Charging Point

5.2          The charging point is exclusively for the use of the Booking Party and our staff. Visitors to the Property who do not comprise the Booking Party are not permitted to use the facilities without our express permission.

5.3          The E V Charging points are subject to fair usage and their usage and payment for charging is will be deducted at the end of your stay from your deposit. The cost per K/W can change, so please check with the housekeeper for the price prior to using the charger

 

Full operational instructions are below. 

5.4          You must not:

(a)           use the charging point if you are not authorised to do so;

(b)           use any splitting cables or modify the charging point in any way;

(c)            smoke in the vicinity of any charging point

(d)           use the charging point for any commercial EV such as a taxi, ridesourcing or ridesharing EV (such as Uber, Lyft or similar services); delivery or transport EVs including buses or for any other commercial venture;

5.5          Please consider that other guests may wish to charge their vehicles when occupying Charging Point spaces.  Access must not be impeded by non-EV Vehicles or EV vehicles not using the Charging Point space for charging purposes if applicable.

5.6          We do not guarantee the availability of a Charging point and unavailability of the Charging point shall not constitute a breach of our Guest Terms.

5.7          Authorisation for the use of a Charging point during your stay must be notified to us and given prior to arrival.  We reserve the right to withdraw this authority at any time and for any reason.

5.8          Use of the Charging point is at the owner of the car’s  risk and we do not accept any liability for loss or damage sustained by you or your EV as a result of using the Charging point unless the damage was caused directly by our negligence

5.9          You shall be responsible to us for any damage to the Charging Point or loss suffered by us caused by your use of the Charging Point. If a call out is required by the service engineer it is charged at a minimum of Euro 50 + vat per call-out per hour and this cost plus materials will be taken from the breakages deposit if any damage is sustained by you, any member of the booking party or your cars during your stay.

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5.10        If there are any operation difficulties, please notify us first 

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5.11        Please be aware that if the car is only part charged you will need to release it from the charging point 

 

 

House address:

 

VILLA VICTORIA

Lipno nad Vltavou 144

382 78 Czech Republic​

 

IČO: 05616450

 

 

NEJSME PLATCI DPH.